KNOWLEDGE BASE


MEDIA MAIL

How to build a one sheet template

  • Click on “One Sheet” from the left sidebar panel

  • Go to “Build One Sheet” and click “New”

  • Enter template name

  • Select color scheme and template style from the dropdown menus

  • For custom template - drag a component from the left menu to the one sheet

  • If you want to change the columns from two to one (or vice-versa) click on the green rectangle to the left side of the component in the one sheet to change the column view

  • Click on preview to see what your one sheet looks like so far

  • Click on save to create the template

  • Watch the walkthrough video here !


How to view one sheet analytics

  • Click on “One Sheet” from the left sidebar panel

  • Go to “Send One Sheet” and click on the name of one of your One Sheets

  • This brings you to the One Sheet report, which displays number of plays/downloads, and the number of email opens (if the One Sheet is sent through the Media Mail system).

  • You can download a CSV file of the analytics by clicking on the download button next to “full logs” (see picture below).

  • Watch the walkthrough video here !

 
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 CATALOG

How to add a song to your catalog

  • Click “Catalog” from the left sidebar panel then “New Song”

  • To add a worktape: select the dropdown menu that says “charts” and change it to “worktape”. If you are adding a demo, change it to demo. If you need to add a worktape and a demo, add the worktape first, and add another file after the song has been submitted.

  • Once you have changed the file type, click “Select Audio File”, then “Upload New File” and upload the worktape/demo.

  • Under the ‘Information’ tab - Fill in the blanks.

  • To add the song to a catalog: select a catalog from the dropdown menu, or create a new one.

  • To add a writer: Click the green ‘+ Add’ button. Search for a writer in your directory, or add a new one by clicking “New” to create a new contact. 

  • ‘Share %’ refers to the writer’s ownership in the song: the total share of all writers should equal 100%. 

  • Controlled writer: if a writer has an agreement in the system (i.e. a staff writer), they are a controlled writer. If you select yes to the controlled writer question, all publisher information will appear automatically under the ‘select agreement’ dropdown menu.

  • If you select no to the controlled writer question, you can search for publishers within your directory or create new ones. If they are already a contact in your directory, you can select “contact’s publishers”. This will automatically have all the correct information available in the dropdown menu. If not, you will need to add it manually. Don’t forget to select an affiliate from the dropdown menu!

  • Click on “Save” to add the song to your catalog.

  • To see all the song information, don’t forget to click the dropdown buttons.

  • To see lyrics, click on the blue “More” button and select lyrics.

  • Watch the walkthrough video here !

How to filter by demo

  • In the Catalog, click the green “+” icon beside “Filters” (see picture below)

  • Select “With Files: Type”, then select “Demo” from the dropdown menu

  • Click OK to display the filtered result

  • Watch the walkthrough video here !

 
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How to remove or edit a catalog

  • Click on the dropdown link by your name in the top right hand corner to select "Settings"

  • Click on “Manage Catalogs”

  • Click the red trash can icon to delete a catalog, or the edit icon to rename it

  • Watch the walkthrough video here !


PITCHLISTS

How to create a pitchlist

  • Click “Pitchlists” from the left sidebar panel then “New”

  • Fill in the blanks for pitchlist title, and contact info (to and from)

  • To add a song, scroll down to the “Add Audio” section and click on the blue “+” icon next to a song title to add it to the pitchlist

  • You can search for a song by using the search box, and filter by selecting options from the dropdown menus. Ex: filter by demo in the file type dropdown menu.

  • Once a song has been added to the pitchlist, you can enable or disable the “allow downloads” function, by toggling the switch on or off.

  • Watch the walkthrough video here !

How to disable a pitchlist

  • Click the general information arrow to expand the section information

  • Scroll down to disable pitchlist and check the box to disable it

  • Watch the walkthrough video here !

 
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WRITERS

How to add a staff writer agreement

  • Click “Writers” from the left sidebar panel then “New”

  • Select a contact from your Directory then click OK (please see “How to add company and writer” for reference on how to add a new contact to your directory, if needed)

  • To add a pub deal, click “New” 

  • Enter a description for the deal, and select an option from the dropdown menu: exclusive, co-pub or single song. 

  • Fill in the blanks for the deal points:

    • Quota refers to the number of songs to be turned in per year

    • Enter the percentages paid for demo expenses, amounts to be recouped, and the demo allowance per the contract

    • Enter term dates, advance amounts, and the PRO

    • The company PRO will automatically appear, but you can add more publishers for co-pub deals by clicking on “add” and searching for PRO affiliates

    • Enter the ownership percentages for each publisher

  • Once all the deal points have been filled in, click OK to add the deal

  • Watch the walkthrough video here !

Staff Writer Agreement Error Message

When you go to add a new staff writer agreement, you may get a message that says “Error - Could not create controlled writer. A default company is not set. To set go to Settings -> General. Follow the instructions below to resolve the issue.

  • Click on the drop down link by your name in the top right hand corner to select "Settings"

  • Click “General”

  • Choose a company from your directory as the default for staff writer agreements

  • Click change and return to the writers tab to create your agreement

  • Watch the walkthrough video here

How to see a balance sheet

  • Select a writer and click on the “balance sheet” tab

  • Enter start date and end dates to display expenses and income earned in that period

  • Click on “details” to see a list of transactions by songs

  • To export the balance sheet, click on the printer icon then select whether you want a PDF version, or a spreadsheet version

  • Watch the walkthrough video here !


DEMO EXPENSES

How to create demo session

  • Click “Expenses” from the left sidebar panel then “Demo Expenses”

  • Enter session information (select “yes” to controlled if the session is internal, and “no” if it is an outside session), click OK

  • Add a song by clicking on “Add” and searching for songs in your catalog

  • Add the session expenses under “Bills”. You can split the expense manually (i.e. putting 100% of the expense to one writer) by clicking on the details dropdown menu. Note: make sure the custom split totals 100% of the expense. If you do not choose manual split, the system will automatically split the expense equally between each writer.

  • If you selected “yes” to the controlled session, you can generate invoices for the outside writers. To do this, scroll down to the Invoice section and select a writer from the dropdown menu. Click generate to download a PDF copy of the invoice. The invoice will display the total amount due from that writer on the session.

  • Watch the walkthrough video here !


DIRECTORY

How to add company (with affiliates) and writer information

  • Click “Directory” from the left sidebar panel then “New”

  • Fill in the information for your contact then click “Create”

  • Once a contact has been created, if you want to add publishing/company info click on the blue “Edit” button

  • Add a new company by clicking on “New” in the company tab and fill out the information

  • To link the company to the contact, scroll down to the “Publishers” section and click “Add”

  • Select your new company and its affiliates from the dropdown menu

  • Click “Save” to save your changes

  • Watch the walkthrough video here !


SETTINGS/USERS

How to add a new user w/ permissions

  • Add the new User as a "Contact" in your Directory

  • Click on the drop down link by your name in the top right hand corner to select "Settings"

  • Once in "Settings" Click on "User Management"

  • Click on "Add New"

  • Complete username, password, email and Connect to Contact and "Save"

  • Find the newly added User and Select their Role

    • System Admin = Full Authority

    • Admin = Access to Royalties and Statements

    • Manager = Access to Creative within all Catalogs

    • Writer = Limited Access to Their Catalog

    • Guest = Access Limited to Listen Only

Watch video walkthrough here !